Quality
IZZICUP will ensure that all parts are obtained from sources approved and regulated by appropriate regulatory agency, such as FAA/EASA/ASA, and as acceptable by CUSTOMER's Quality System.
Before delivering parts, IZZICUP will submit to the CUSTOMER all the available certification and trace documents for CUSTOMER's inspection and approval.
All purchases are subject to CUSTOMER’s receiving inspection. However, CUSTOMER shall not refuse to receive orders if:
TERMS AND CONDITIONS - IZZI CUP D.O.O.
Revision 0 - Dated 05 March 2007
All orders accepted by IZZI CUP D.O.O. are subject to the following express Terms and Conditions which shall be substituted for any other Conditions which may appear on any Order form or Correspondence unless expressly agreed to in writing by IZZI CUP D.O.O. Each order or acceptance of a quotation for Goods by the customer from IZZI CUP D.O.O. shall be deemed to be explicit acceptance by the customer to buy the goods from IZZI CUP D.O.O. subject to these Terms.
1. GENERAL CONDITIONS. IZZI CUP D.O.O. will not be held responsible for any delay or cancellation of any contract if it is prevented from or delayed in the carrying on of its
business due to circumstances beyond its reasonable control including but not limited to Acts of God, labour Disputes, War, Accidents, Flood, Dearth of Raw Materials,
New Duties or Laws including Export Licence Regulations imposed by Government, or any other unavoidable circumstances and all quotations are given and orders accepted subject to the "Force Majeure" clauses.
2. QUOTATIONS. Quoted prices and dispatch times are valid for 30 days from date of quotation unless otherwise agreed in writing and subject to prior sales.
3. ACCEPTANCE. No orders shall be deemed accepted by us other than upon a receipt of our official Acknowledgement and/or a Proforma Invoice.
4. PRICE. The price acknowledged on acceptance of an order is based upon the cost of materials, labour, transport and statuary obligations ruling at the date of acknowledgement. If between that date and completion of the work, variations, either by rise or fall, shall occur in these costs, then the price shall be amended to provide for these variations. Unless otherwise agreed by IZZI CUP D.O.O. in writing, the price for the goods shall be the price set out in IZZI CUP D.O.O.'s price list published on the date of delivery or deemed delivery of the goods. Every endeavor will be made to execute the work at the price acknowledged. The time for payment shall be of the essence. All prices quoted and acknowledged are net and are exclusive of VAT or other taxes and fees.
5. DISPATCH. Every endeavor will be made to execute the work in the time stated, but no liability is accepted in regard thereof. All dates quoted or acknowledged are estimated dates for dispatch from works. IZZI CUP D.O.O. reserves the right to part ship orders unless specific instructions are given by the customer in writing.
6. CARRIAGE & PACKING. Carriage and Packing is charged extra at cost at time of dispatch. Carriage will only be arranged at the written request of the customer otherwise all goods are deemed to be ex-works packed.
7. QUANTITIES: Every endeavor will be made to dispatch correct quantities ordered. Owing to difficulty in the measuring of exact quantities of some products IZZI CUP D.O.O. reserves the right to deliver 10% more or less in completion of any order where this difficulty exists, the same to be charged or deducted pro-rata.
8. SHORTAGES and/or DISCREPANCIES: Any shortages or discrepancy must be reported in writing within five (5) working days from receipt of goods.
9. DIMENSIONAL TOLERANCE. In the absence of our written agreement to the contrary IZZI CUPD.O.O. does not undertake to check the size and tolerances of items supplied.
10. MATERIALS AND MATERIAL FINISHES. IZZI CUP D.O.O. only procures from approved sources and order to National Standards where applicable. All materials and material finishes are checked against available specifications and certificates of conformity. This is the extent of IZZI CUP D.O.O.'s inspection and no warranty is given or implied as to the
suitability of materials and material finishes used by the manufacturer or their intended use.
11. SPECIAL DISPATCHES/AIRCRAFT ON GROUND (AOG). Should dispatch be required urgently outside normal delivery times, every effort will be made to secure such items within the specified time limit. The customer in such cases must make reasonable allowance and extra charge may/will be made for such items for special dispatch. All additional costs including but not limited to out of hours working, extra or special transport costs incurred will be charged to cover the enhanced costs.
12. SUSPENDED OR SPREAD OVER ORDERS. In the absence of our written agreement to the contrary, goods will be dispatched and invoiced when delivery from the manufacturer/supplier is completed. Unless otherwise agreed by IZZI CUP D.O.O. in writing payment of the price for the goods is in advance by wire transfer. For customers granted credit terms, payments are due within 30 calendar days from the date of the Proforma Invoice or Invoice. In the event of the customer requesting dispatch of goods to be postponed or extended over a long period, IZZI CUP D.O.O. retains the right to
purchase total quantities and amend the price to reflect the revised conditions. Dispatch may not be postponed or extended, unless by contract, for more than one year from the date of the order.
13. CANCELLATION. In the event of cancellation of whole or part of an order, the Customer shall pay for all goods ordered and received by IZZI CUP D.O.O. towards customer's original order. In the event of a cancellation charge being levied by the Supplier to IZZI CUPD.O.O. this shall be passed onto the customer in full plus administration charges.
14. PAYMENT TERMS. Strictly in advance via wire transfer. If credit facilities have been agreed, payment is due within 30 days from the date of the invoice, unless otherwise agreed in writing. Delivery of further orders may be suspended if payment is delayed and credit facilities may be withdrawn. Additionally a charge on overdue accounts may be applied, at a rate of 2 percent points over EURIBOR rate per month (compound) of the total balance outstanding at the start of any month.
IZZI CUP D.O.O. reserves the right to apply customer's payments to any of the outstanding customer's orders regardless of the customer's instructions. Normally, IZZI CUP D.O.O. applies customer payments in chronological order with older orders having precedence over more recent orders.
15. TITLE OF GOODS. Title in the goods does not pass until full payment has been received. Until such time as full payment is received the purchaser is to be the vendor's agent in respect of the goods and will have a fiduciary duty to account for any monies received or debt created on the further sale of the goods supplied. The goods are at the risk of the customer from the time of delivery. Where the customer has an administrator appointed or makes any arrangements or compositions with his creditors or any other proceedings are commenced relating to the insolvency or possible insolvency of the customer. IZZI CUP D.O.O. has irrevocable licence to enter the customer's premises to inspect and recover any unpaid goods. Whether as a separately identifiable item or as part of another product sold or disposed of by the original purchaser of goods further if payment is not received and the purchaser should be wound up or a receiver appointed over the whole or part of the purchasers undertaking or an execution of distress levied against the purchaser IZZI CUP D.O.O. shall be entitled to enter and repossess the goods. IZZI CUP D.O.O.'s rights contained in this clause shall remain in full force and effect not withstanding the termination of the contract howsoever caused.
16. DEFECTIVE GOODS. All products are purchased from approved sources and are subject to batch traceability. Any item(s) found defective will be returned to the supplier for replacement provided IZZI CUP D.O.O. is notified within 5 days of receipt by the customer. No returns will be accepted unles written details of the defect are received by IZZI CUP D.O.O. from the Customer and a Return Material Authorization (RMA) is issued by IZZI CUP D.O.O.. Reasonable endeavours will be made to ensure proper replacements are made. IZZI CUP D.O.O. shall endeavour to transfer to the customer the benefit of any warranty or guarantee given to IZZI CUP D.O.O. by the manufacturer. IZZI CUP D.O.O. will not be responsible for claims beyond replacement of such products. IZZI CUP D.O.O. is not to be held responsible for any damage in transport to the Customer if such transport is arranged by the Customer or Customer's agents.
17. WARRANTY. All information, recommendations and descriptive material about products supplied by IZZI CUP D.O.O. are based upon manufacturer specifications and are believed to be reliable but do not constitute a warranty. All products supplied by IZZI CUP D.O.O. are sold on the understanding that the purchaser will independently determine their suitability for their purpose. No IZZI CUP D.O.O. employee, representative or agent is authorised to give any guarantee or warranty whatsoever except as given by Supplier to IZZI CUP D.O.O.. All warranty claims will be passed to the IZZI CUP D.O.O.'s supplier if applicable for investigation and resolution. In case IZZI CUP D.O.O.'s supplier rejects such a claim, such claims are considered rejected by IZZI CUP D.O.O. as well and no further claims will be accepted by IZZI CUP D.O.O. in relation to the sale in question.
18. LOSS IN TRANSIT. No responsibility will be taken for loss or damage of goods ordered by customers while in transit. Where IZZI CUP D.O.O. has been requested to arrange transport full insurance cover will be taken out and the cost passed onto the customer, unless otherwise requested by Customer.
19. CUSTOMER'S PROPERTY. Whilst every care will be taken of Customer's property in IZZI CUP D.O.O.'s possession, no liability can be accepted for loss, damage by Fire, Theft or any other means.
20. LEGALITY: all goods are supplied on the strict understanding that the ultimate destination for them does not contravene the laws of the United States, European Union or other country of origin, or the destination country, or any of the the transit countries.
21. DISPUTES: Any dispute arising will be subject to resolution under the laws and statutes of the Republic of Serbia and resolution will be through the Courts of Serbia.
22. CONFIDENTIALITY: Each party agrees and undertakes that it will keep confidential and will not use for its own purposes nor without the prior written consent of the other party disclose to any third party all information of a confidential nature (including trade secrets and information of commercial value), which may become known to such party from the other unless such information is public knowledge (other than by breach of this condition) or is required to be disclosed by a court of competent jurisdiction.
SUPPLIERS ONLY
RECORDS: it is a requirement that suppliers must retain in any Media form, records regarding lot traceability of all items supplied to IZZI CUP D.O.O. for at least twenty five years.
DRAWINGS: full drawing control must be in place at the manufacturer/supplier. And that the latest issue is used in all manufacturing processes of the goods supplied to
IZZI CUP D.O.O. , unless otherwise agreed or requested by IZZI CUP D.O.O. in writing. IZZI CUP D.O.O. should be notified if the drawing(s) being used is more than twenty years old.
OBSOLESCENCE: any part ordered by IZZI CUP D.O.O. is assumed to be of current manufacture and specification. If however the item(s) are either obsolete are about to become obsolete IZZI CUP D.O.O. must be informed in writing. Where an alternative is offered full specifications and test reports must be supplied to IZZI CUP D.O.O.
FLOW DOWN: IZZI CUP D.O.O. reserves the right to flow down any other conditions or requirements placed upon it by its own customer(s) including the right to on-site QA inspections
by IZZI CUP D.O.O. or its customer.